Quick introduction
Hello, My Name is Camron Davis and I am a dedicated and enthusiastic technology enthusiast with a strong passion for learning and staying at the forefront of technological advancements. Committed to acquiring new skills and knowledge to excel in the dynamic world of technology.
Work Experience
Versiti Blood Center
Specialist IS Technical Support (FEB 5th, 2024 - present)
Managed the Ticket queue and distributed to the rest of the team
Escalated issues to their corresponding department
Resolved technical issues with company-owned equipment
Managed access in Active Directory
Provided on-site and remote customer support
Conducted New hire orientation classes
Deploy phones, desktops, and laptops
Mcdonalds
Operations Technology Professional (May 1st, 2019 - Jan 25th, 2024)
Installed, maintained, and replaced point-of-sale (POS) equipment at multiple locations within the McDonald's franchise.
- Provided on-site technical support and troubleshooting for POS systems to ensure minimal downtime.
- Conducted routine inspections and preventive maintenance to ensure optimal performance of POS equipment.
- Collaborated with the IT team to diagnose and resolve technical issues, including hardware and software problems.
- Trained restaurant staff in basic troubleshooting and equipment usage, enhancing operational efficiency.
- Assisted in inventory management, ensuring an adequate supply of POS components and spare parts.
- Responded promptly to service requests and emergencies, prioritizing critical issues to minimize disruption to restaurant operations.
Education
Ivy Tech Community College (Hamilton Campus)
- Associate of Applied Science in Software Development
- Expected Graduation: DEC 2025
Certifications
Technical Certificate in Software Development
IVY Tech
